Privacy Policy | Djerba Fun

Introduction

At Djerba Fun, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data We Collect

We collect the following types of personal information:

Name and contact details (first name, last name)
Email address
Phone number
Payment information (processed securely through our payment providers)
Booking history and preferences
Usage data and browsing behavior on our website

How We Use Your Data

We use your personal information for the following purposes:

Processing and managing your bookings
Communicating with you about your reservations
Improving our services and website experience
Sending marketing communications (with your consent)
Complying with legal obligations

Data Sharing

We may share your personal information with:

Activity vendors to fulfill your bookings
Payment processors for secure transaction handling
Legal authorities when required by law

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

Completed bookings: 7 years (for tax and legal compliance)
Cancelled bookings: 2 years (then anonymized)
Abandoned carts and holds: 30 days

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]